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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa

November 6, 2025

5  out of  5
rating by Theresa
"Joe was very friendly and knowledgeable. Answered all of my questions and really guided me with making decisions best for me. So far State Farm has provided great service."
We responded:
"Theresa, Thank you so much for the kind words and the review! We appreciate it so much!"
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Mary Jane Searcy

October 23, 2025

5  out of  5
rating by Mary Jane Searcy
"They are the G.O.A.T. I WENT FOR CAR INSURANCE and received so much more. They give out love and understanding. A special thanks to Skip and Chris for all their hard work and advice. A special shout out to the young man at the front Desk, Shane. He was so tentative to me. He a great guy."
We responded:
"Ms. Mary, it was such a pleasure to meet you and glad we connected! Thanks for the review and we look forward to doing business with you!"
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Chloe Wilder

October 23, 2025

5  out of  5
rating by Chloe Wilder
"Skip and Rod are awesome. Their team is informative, kind, patient, and personable. Very appreciative of the time they took to walk me through all my options and help find the best coverage! Highly recommend."
We responded:
"Chloe, thanks so much for the review! We appreciate the feedback and we'll be sure to pass that on to Rod as well!"
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Kathy Moore

October 20, 2025

5  out of  5
rating by Kathy Moore
"I would like to thank Shamya for getting me the auto policy that was affordable She is always polite and kind and I like her energy! And she also got me a big decrease in my .monthly bill starting in December !Thanks again Shay I really appreciate it 🙏!"
We responded:
"Thank you so much for the review! And Shay appreciates the feedback!"
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Queen Josey

October 16, 2025

5  out of  5
rating by Queen Josey
"I called State Farm inquiring on a quote for new car Insurance. I explained to Chris what I needed. Chris provided me with a quote. Chris was patient, knowledgeable, and helpful. Chris explained the policy to me and emailed me the documents. I appreciate all your help Chris."
We responded:
"Queen, thanks so much for the thorough review! Chris appreciates the feedback as well!"
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JC McIntosh

October 14, 2025

5  out of  5
rating by JC McIntosh
"It was a pleasure working with Chris he’s very friendly and professional. He saved me quite a bit on my auto and even got me a good deal on my life insurance. 5/5 would give him a 10/10 if possible."
We responded:
"Thanks JC! Glad to have you as a customer and Chris appreciates the shout out! "
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DeBorah LaNier

October 10, 2025

5  out of  5
rating by DeBorah LaNier
"Was looking for auto. Agent able to bundle plan and get permanent life insurance as well."
We responded:
"Thanks for the review, DeBorah! We appreciate it!"
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Paradise Performance, LLC

September 30, 2025

5  out of  5
rating by Paradise Performance, LLC
"Skip’s team did a great job helping us out! Shane was thorough and kind. Definitely can recommend Skip for any of your needs."
We responded:
"Thanks so much for the review and we'll give Shane that feedback. Much appreciated!"
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K Everett

September 29, 2025

5  out of  5
rating by K Everett
"They’re incredibly helpful and made the process so easy for me. Highly recommend"
We responded:
"Thanks for review and we're glad we made it easy for you! "
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Robert DeLozier

September 18, 2025

5  out of  5
rating by Robert DeLozier
"I've worked with State Farm since college with an agent in that town. Fast forward to earlier this year buying a new home and needed to add that coverage. I wanted a local presence which landed me with Skip. Skip, Shane, Rod, and the whole team provide top-notch customer service, with a smile, and made the whole experience smooth. Great communication and service."
We responded:
"Thanks so much for the review, Robert! We really appreciate it and love having you as a customer!"
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Jennifer Luker

September 18, 2025

5  out of  5
rating by Jennifer Luker
"Skip takes the time to really explain your policies to you and look for ways to save on your insurance while making sure that you are insured properly."
We responded:
"You make that easy for us, Jennifer! Thanks for trusting us and we appreciate your business!"
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Purity Nyaga

September 18, 2025

5  out of  5
rating by Purity Nyaga
"Thank you for always taking care of your customers and the way you take care of your customers. It shows!"
We responded:
"And thank you for being an awesome person to partner with! Thanks for the review!"
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Frank Super

September 18, 2025

5  out of  5
rating by Frank Super
"Save with Skip will take care of all of your insurance needs!"
We responded:
"Thank you Frank! We appreciate the review and the confidence in our agency!"
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J SF

August 29, 2025

3  out of  5
rating by J SF
"Not the best experience very disorganized and chaotic. Could not change my own policy online and they kept insisting I take the tracking beacon even though I don't want it."
We responded:
"Thank you for your feedback, J. We’re sorry to hear that your experience did not meet your expectations. We'll discuss your review as a team and use this feedback to improve. We strive to provide a smooth and organized process for all our customers, and we apologize for any inconvenience caused. As for the tracking beacon, we understand your concerns and appreciate your input; we will review our communication to ensure customers feel fully informed and comfortable with their options. If you’d like, please reach out to our customer service team directly so we can assist you further and address any outstanding issues. We appreciate the opportunity to improve."
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Chris Metzger

July 17, 2025

5  out of  5
rating by Chris Metzger
"I needed car insurance and Rod went above and beyond in helping me get the insurance I needed at a great rate for me. He was very helpful and made the process very easy and understandable. I fully recommend coming to him and state farm for both auto and rental insurance."
We responded:
"Chris, thanks so much for that review! We appreciate that feedback and glad Rod gave you such a great experience!"
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H B.

July 15, 2025

5  out of  5
rating by H B.
"Shane and the whole office crew r Amazing and I would recommend if anyone is looking for insurance"
We responded:
"Thanks HB! We appreciate your review of our agency!"
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Tammie Law

July 11, 2025

5  out of  5
rating by Tammie Law
"Chris was very thorough and he asked me before he did anything. He answered all of my questions and explained everything I didn't understand in great detail. He made sure I received the best price..."
We responded:
"Tammie, We really appreciate the review. I'll be sure to give Chris that feedback. Thanks!"
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Wanda Moore

July 9, 2025

5  out of  5
rating by Wanda Moore
"Chris was my agent. Very patient and knowledgeable. Thanks Chris."
We responded:
"Wanda, Thank you for the review! We appreciate your feedback!"
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Sharon Jackson

June 26, 2025

5  out of  5
rating by Sharon Jackson
"Chris was AMAZING!! His customer service was great. He explained everything and didn’t rush through it. Definitely an asset to State Farm."
We responded:
"Thanks so much for the review, Sharon! I'll give Chris the feedback and thanks so much for choosing Skip Jones State Farm!"
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LaDeria Thompson

June 9, 2025

5  out of  5
rating by LaDeria Thompson
"I'm so glad I was referred to State Farm, Chris was a big help to save me money on my car insurance and gave me good options to add to my plan when I'm ready."
We responded:
"LaDeria, Thanks so much for the review and the feedback for Chris! We appreciate it!"
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いろはえま 恵(恵)

May 1, 2025

5  out of  5
rating by いろはえま 恵(恵)
"Thanks for taking to give us the best service"
We responded:
"Thank you so much for the review! We appreciate it!"
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Kathryn Su

April 30, 2025

5  out of  5
rating by Kathryn Su
"Very professional and good services of our auto and house rental insurances from Tim Kao. Definitely recommend to everyone!"
We responded:
"Thanks so much, Kathryn! Much appreciated!"
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Darren Wu

April 30, 2025

5  out of  5
rating by Darren Wu
"I’ve been doing insurance with Tim Kao since 2022, he’s always my goat ever since. Please give him a chance to give you a quote, then you’ll be impressed for his service!! Tim Kao#1 👏👏👏👏"
We responded:
"Darren, Thanks so much for the review! We appreciate it and TK says thank you as well!"
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Aniya Ernest

April 8, 2025

5  out of  5
rating by Aniya Ernest
"I spoke with Shane today and to sum it up, 10/10! He was well spoken, efficient, and made sure I was well informed!"
We responded:
"Thanks so much for the review! We appreciate the feedback!"
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George Allen Grant

April 3, 2025

5  out of  5
rating by George Allen Grant
"Great agent and staff"
We responded:
"Mr. Grant, thanks for the review and we think you're great as well. Thanks!"